AI Receptionist · Fresno & Clovis

The call you miss is the job you lose.

Most service businesses lose work the same way: the phone rings while you’re under a sink or on a roof, it goes to voicemail, and the caller dials the next name on the list. An AI receptionist answers that call — and your website chat, your texts, and your DMs — from facts you approve, captures who it was and what they needed, and hands the conversation to you. $297/mo + $500 setup. Set up by us, run by you.

Tessa, Shockwave's AI receptionist demo Live demo
Meet your future front desk

Let Tessa put on your company’s hat.

She’ll ask for your company name and website, then demonstrate how an AI receptionist could greet and qualify a customer for your business. You can also ask what Shockwave charges or how setup works.

  1. 1Press the call button
  2. 2Allow microphone access
  3. 3Tell Tessa your company and website
Browser voice demo Start a conversation with Tessa No phone call or download required.

This demo uses your browser microphone. The conversation may be processed and stored in our CRM so we can respond and improve the setup. Don’t share passwords, payment details, medical information, or other sensitive information.

The short version

What is an AI receptionist?

An AI receptionist is software that answers your business’s incoming calls, website chats, texts, and social messages the way a front-desk person would — answering common questions from facts the owner approved, capturing the caller’s name, number, and what they need, and handing the conversation to a human when it doesn’t know or when the situation calls for one. It runs 24/7, so the calls that arrive after hours or mid-job get an answer instead of a voicemail.

The part that matters isn’t that it talks. It’s that it knows where it stops.

Where it works

Four places your leads go cold

01

Your phone

It picks up when you can’t — after hours, on a roof, three jobs deep. It answers what you’ve told it to answer, gets the caller’s name, number, and what they need, and texts you the lead.

02

Your website

The chat on your site stops being a dead form. It answers hours, service area, "do you do emergencies," "do you work on my kind of job" — instantly, from facts you approve.

03

Missed calls

A call you couldn’t take gets a text back in seconds instead of becoming a voicemail nobody hears. Most people who don’t get an answer just call the next company.

04

Facebook & Instagram DMs

The messages piling up unread in your business inbox get answered and captured too — on the channels you’ve connected and approved.

Phone, chat, text, and social all run on the channels you’ve connected and approved during setup — we turn on what you actually want answered, nothing else.

Straight answers

What it won’t do

  • It doesn’t improvise. It answers from the facts you approve during setup. Ask it something outside that and it says so, then hands the conversation to a person — it does not invent an answer about your business.
  • It doesn’t quote custom work. No made-up prices, no promises on scope, no commitments in your name. Anything that needs your judgment gets routed to you.
  • It doesn’t replace your team. It handles the routine front-desk traffic so the calls that need a human reach a human faster. Sensitive, urgent, angry, or high-value conversations are escalated, not absorbed.
  • It isn’t for regulated advice. No medical, legal, or emergency-dispatch use. We build marketing front desks for service businesses — that’s the honest boundary.

We won’t tell you it never misses a call or that it replaces your staff. It handles the routine load and escalates the rest — that’s the honest description, and it’s the one we’ll hold ourselves to.

Priced in daylight

What it costs

$297/mo

+ $500 one-time setup · month-to-month

  • Built and trained on your business, by us
  • Phone, website chat, text-back, and social DMs — the channels you approve
  • Booking on your calendar once your rules are set and approved
  • A monthly front-desk report of what it actually handled
  • Available on its own or with any tier · private CRM lead inbox included

That covers normal front-desk volume for a local service business. If your call volume is genuinely high, we’ll say so before you sign and quote it honestly — we don’t bury usage charges in an invoice. Standard phone and text carrier charges can still apply to your number.

No demo video

Test the browser demo above

The Talk to Tessa block on this page is the live browser demo path — not a staged video and not a generic site chat bubble. Once it renders a working voice control, you can ask it real questions and see how it handles what it knows, what it does not know, and what should go to a person.

Want to hear it answer a phone instead? Call (559) 530-2408 and we’ll walk you through what it would say for your business.

AI Receptionist FAQ

Questions people actually ask

What is an AI receptionist?
An AI receptionist is software that answers your business’s incoming phone calls, website chats, texts, and social messages the way a front-desk person would — answering common questions from facts the owner approved, capturing the caller’s name, number, and what they need, and handing the conversation to a human when it doesn’t know or when the situation calls for one. It runs 24/7, so calls that arrive after hours or while you’re on a job still get an answer instead of a voicemail.
How much does an AI receptionist cost?
Ours is $297/month plus a $500 one-time setup, month-to-month. That covers building it, training it on your business, connecting your channels, and a monthly front-desk report showing what it actually handled. It’s available with any of our tiers or on its own, and it includes a private CRM lead inbox, so every caller and conversation has somewhere to go.
What happens when it doesn’t know the answer?
It says it doesn’t know and gets a person involved — that behavior is the product, not a failure mode. We set the escalation rules with you during setup: what it answers, what it never answers, and who a conversation goes to when it’s off-script, urgent, sensitive, or worth real money.
Will it replace my receptionist or my team?
No, and we won’t sell it that way. It takes the repetitive front-desk load — hours, service area, "do you handle this," basic intake, after-hours coverage — so the conversations that need a human get to one sooner. Anyone promising it fully replaces staff is overselling it.
Can it book jobs on my calendar?
Yes, once your calendar, availability, service rules, and handoff rules are set up and approved by you. We don’t switch booking on until those rules exist — an AI booking into a calendar it doesn’t understand causes more problems than it solves.
Who’s responsible for what it says?
You are — it’s your business speaking. That’s exactly why it only answers from facts you approve and why you review the setup before it goes live. Set up by us, run by you: we configure, train, and integrate it; you own and oversee it once it’s live.
Are there usage limits?
The $297 covers normal front-desk volume for a local service business. If you’re running genuinely high call volume we’ll tell you before you sign and quote it honestly rather than surprise you on an invoice. Standard phone and text carrier charges can still apply to your number.
Can I hear it before I buy it?
Yes. Use the “Talk to Tessa” browser-microphone demo on this page. It is a dedicated Shockwave demo running from facts we approved, so you can test the real interaction instead of watching a staged video. For a walkthrough on your own setup, request a fit check below or call (559) 530-2408.
Do you serve Fresno and Clovis?
Yes — Fresno, Clovis, Madera, Visalia, and the greater Central Valley. The AI receptionist itself works anywhere your phone and website do, but our setup and support work is built around Central Valley service businesses.

See if it fits your business

Tell us where to look. A real person checks your setup and gives you a straight verdict within one business day — including if the honest answer is no.

Your info is only used to run your fit check and talk it through with you — never sold, never shared, no spam. Or just call (559) 530-2408.

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